How does our Electronic Repair service work?
The team at Greasley Electronics follow a rigorous and thorough repair procedure to ensure your equipment is repaired to a high standard and returned to you as soon as possible.
So, How does the Electronic Repair service work?:
After a quotation is accepted on email, these are the steps in the process to repair a circuit board:
STEP 1: Send the circuit board to be repaired to Greasley Electronics either by calling into our workshop or sending to us by courier or Royal Mail. (Recommended DHL).
STEP 2: Thorough cleaning of the pcb by one of our team to remove any possible contamination. Thorough inspection to see if it can be repaired in the first instance.
STEP 3: Diagnostic testing to locate defective components (the entire unit is checked even if the problem is identified during the early stages).
STEP 4: Circuit analysis on all electronic products to isolate marginal components. Option to refurbish the unit or just replace defective components with clear communication from one of the Greasley team. Order new parts as required.
STEP 5: Replacement of defective and marginal components with parts that meet or exceed original specifications.
STEP 6: Verification of total circuit board quality using state-of-the-art automated testing equipment.
STEP 7: Packing and shipping of repaired equipment once item is paid for. Repaired equipment is protected by a 3 month warranty.
We don’t have the machines you have in which the pcb has been removed from. If there is a test rig you can let us have or is custom made to test the equipment, this really helps. We are then able to test it in it’s full capacity.
Subject to parts availability our current turnaround time for repairs is 15-30 days but we do have an alternative to this if you are ‘desperate’ for the repair. We offer a 3 day turnaround emergency service which means, yes, you do ‘jump the queue’. However, all parts for circuit board repair are subject to availability which also comes with a time frame.
We hope this is good clarity on ‘How does our Electronic Repair service work? But if you have any queries please do not hesitate to contact us on 01530 835823 or send an email on info@greasley.co.uk.